JOB OPENING: Technical Support Analyst

TECHNICAL SUPPORT ANALYST

Company:  Bayview Technologies, Inc.

Location:  Makati

General Duties & Responsibilities

• Analyzes, tracks and monitors all escalated incidents, acts as first-level resolution owner and ensures that issues are properly resolved
• Ensures that reported incidents are properly recorded, including the resolution performed
• Regularly checks for new issues/incidents raised by key business users
• Escalates unresolved incidents to other pre-identified support groups
• Secures RCA for Severity 1 incidents from resolution group or other sources
• Generates and analyzes trending reports, recurring incidents, root-cause analyses and opportunities for systemic improvements to service results.
• Participates, leads, executes and/or coordinates special projects as determined and assigned by the Team Manager
• Provides regular status reports to Team Leads and Project Managers at an agreed frequency.
• Carry out daily operation procedures relevant to Incident, Problem, Request, and Change requirements.
• Analyzes impact, risks and effort needed to implement a change request. This includes coordination and verification from different support groups
• Creation and Management of Change Requests
• Coordinates with operation and other IT groups to ensure seamless project or change implementation.
• Providing support to employees of the company

Job Qualifications

• Excellent Communication Skills - Written and Oral
• Experience of working in a shared services organization is an advantage
• Experience in Service Management is an advantage
• Candidate must possess at least a Bachelor's/College Degree, Computer Science/Information Technology or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.
• Preferably 2-5 Years Experienced Employees specializing in Technical & Helpdesk Support or equivalent.
• Applicants must be willing to work in Ayala, Makati.

For full details visit ICTJOBS

JOB OPENING: Helpdesk Technician

Helpdesk Technician
Stefanini Philippines, Inc. - Makati

Job Responsibilities:

• Provide technical end-user support via telephone, email, or web chat
• Provide restorative or maintenance actions to resolve end-user problems
• Respond to end-user problems based on standard procedures
• Able to communicate thoughts effectively; Agile and interactive
• Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately

Job Requirements:

• Bachelor’s degree or vocational in IT-related courses is a plus
• Minimum of completed two (2) years in college or has finished a Diploma/Certificate course
• Fresh graduates are encouraged to apply
• Above average English communication, verbal and written
• Excellent customer service skills
• Must consistently meet or exceed required performance criteria
• Able and willing to take several calls a day when necessary
• Familiarity and good working knowledge in PC hardware and software troubleshooting
• Prior Software Application support (e.g. Outlook, etc.) experience is a plus
• Prior BPO experience in Technical Support is a plus
• Familiarity with ticketing system, a strong advantage.
• Must be willing to work in different shifts
• Must be amenable to work in Pasay City (along Roxas Boulevard)

Job Type: Full-time

For more info visit INDEED.

Job Opening: Office Admin Based in Makati

Office Admin (based in Makati City - Full Time)
Supremedeals - Makati

• Is responsible in handling inbound and outbound customer calls from customers and merchants; provide consistent superior service and has a pleasing disposition. Assist in general duties according to company's nature business.

Responsibilities:

• Coordinate with the courier for delivery status update
• Provide service excellence to our clients by offering concise telephone solutions experience
• Attend to both inbound and outbound telephone calls/contacts in accordance with the standard operating procedures
• Responds immediately to customer’s queries via email. Report daily to Officer-in-charge for customer’s call inquiries and complaints
• Identify and maximize sales opportunities to further enhance company’s client relationships.
• Should be hard working, on time, and reliable
• Prepares daily report to be forwarded to CEO
• Prepares minutes of meeting
• Can manage stress

Qualifications:

• Candidate must possess at least a High School Diploma or Short Course Certificate, any field.
• Strong customer service orientation
• Willing to start immediately
• Willing to work in Makati
• Full-Time position(s) available

Company Details
www.SupremeDeals.com is an online shopping site in the Philippines for those who love great deals. Supreme Deals’ vision is to be the leading e-commerce site for Filipino online shoppers, and we continue to build trust and loyalty through offering quality deals and service to those who buy online.With our field expertise and through forging strong partnerships with premier retail suppliers, we aspire to make online buying in the Philippines a wonderful experience.
Job Type: Full-time
Job Location:

• Makati

Required education:

• Bachelor's

Required experience:

• Management: 1 year
• Sales: 1 year

Required languages:

• English
• Tagalog

Click here for more information

Job Opening: Telemarketers / Call Center Agents

Telemarketers/Call Center Agent
PFLEIDER-WARD CO., LTD. - Makati

 

We are looking for serious applicants who are no longer employed and can start right away. If that is you, please report tomorrow, between 5pm to 8pm for a screening and interview. Bring the following:

• CV/Resume
• COE from previous employer (if previously employed)
• TOR / Diploma
• NBI or Police clearance
• Birth Certificate
• Xerox of your government ID's

Please respond to this email and confirm you are coming. Our address below with a google map link for your direction.

To know more about us, please visit and like our facebook page.
facebook.com/pages/PWSolutions/107500917050

See you soon!
Job Location:

• Makati

Required education:

• Bachelor's

Required language:

• English

 For further info click here

Job Opening: 10 Sales Agents For Personal Loans

Job Opening:  10 Sales Agents For Personal Loans
Company:   SL TEMPS INC.,
3rd Floor Lydia Building Polaris Street Bel Air Makati, Makati, Metro Manila

SL TEMPS INC.,

3rd Floor Lydia Building Polaris Street Bel Air Makati, Makati, Metro Manila

- See more at: http://www.jobopenings.ph/page_job_details/347082/Sales_Agent_For_Personal_Loans_-_Makati_Urgent__/7541/SL_TEMPS_INC__#sthash.g7y1Sqe5.dpuf

SL TEMPS INC.,

3rd Floor Lydia Building Polaris Street Bel Air Makati, Makati, Metro Manila

- See more at: http://www.jobopenings.ph/page_job_details/347082/Sales_Agent_For_Personal_Loans_-_Makati_Urgent__/7541/SL_TEMPS_INC__#sthash.g7y1Sqe5.dpuf

SL TEMPS INC.,

3rd Floor Lydia Building Polaris Street Bel Air Makati, Makati, Metro Manila

- See more at: http://www.jobopenings.ph/page_job_details/347082/Sales_Agent_For_Personal_Loans_-_Makati_Urgent__/7541/SL_TEMPS_INC__#sthash.g7y1Sqe5.dpuf

Job Details and other Requirements:

•     Must be a graduate of any 4 year course
•     At least 6 months experience in Sales (Real Estate, Car, Personal loans, Medicines, etc.)
•     With average oral and written communication skills
•     Confident and sales oriented
•     Willing to work in Makati
•     Fix salary plus 5% commission

  Interested candidates can visit our office at 3F The Lydia Bldg. #39 Polaris St. Bel Air, Makati City and look for Evan. You can also send your resume at evan.searcher@yahoo.com For inquiries, please call: 09066895504

For more info visit JobOpenings

Job Opening: Customer Care Representative

PhilhealthCare is in need of CUSTOMER CARE REPRESENTATIVE

Minimum Qualifications:

•     Graduate of BS Nursing;
•     With pleasing personality;
•     Good communication and presentation skills;
•     Accomodating and willin to deal with different people.

Job Description
The successful candidate wil be tasked to do the following;

•     Endorsement for Add/delete & monitoring of other deliverables
•     LOA issuance
•     Card distributions
•     Case/availment endorsements
•     Benefit & provider inquiry
•     Frontline for cases/concerns
•     Coordination for VIP access/availments
•     Clinic monitoring report submitted to Medical Account Officer every week

About PhilhealthCare, Inc.

PhilhealthCare, Inc., one of Philippines' top 1,000 corporations, is a healthcare service provider which provides clients access to quality and affordable healthcare services for their preventive and curative needs through its wide range of product lines.
PhilCare's winning combination is its financial strength and more than 33 years of technical expertise to back-up its commitment to deliver personalized quality customer care.
PhilCare is a member of Philippines First Group of Companies spearheaded by the Philippines First Insurance Company (PFIC), the first Filipino domestic non-life insurance company (established in 1906). PFIC's solid financial footing and vast experience from its more than one hundred years of existence make it one of the country's leading non-life insurance companies.

PhilhealthCare, Inc.

http://www.philcare.com.ph

4F STI Holdings Center 6764 Ayala Ave. Makati City, Makati, Philippines

Source:  Kalibrr

Local Job Opening: Account Officer

Account Officer- Urgent Hiring
Intelligent Touch Corp. - Makati

Qualifications:

• Graduate of any Business Course
• Not more than 30 years old
• With at least one (1) year working experience.
• Handling corporate account
• Good in verbal and written communication skills
• Have an excellent customer care to clients
• Have strong interpersonal skills
• Assigned in Makati City
• FEMALE applicants only.

Job Type: Full-time
Job Location:

• Makati

Required education:

• Bachelor's

Click here for more info.

Job Opening: Executive Assistant

Job Position:  Executive Assistant
Company:  Wonderpark Amusement Corporation - Makati

DUTIES:

1. Performs secretarial and administrative support tasks such as:

    Compiling and filing of confidential documents, files and records
    Responding to correspondence, memos, reports
    Sorting and distributing incoming/outgoing documents and mails
    Follow up documents from various departments required by the Chief Operating Officer
    Receiving visitors and guests
    Arranging meetings and appointments
    Answering telephone calls and receiving facsimile messages
    Checks/verifies communication billings
    Prepares liquidations and reimbursements forwarded by the COO
    Monitors phone bills and identifies calls made for proper departmental charging
    Screens incoming calls and visitors

2. Coordinates travel arrangement of the Company executives

3. Attends monthly and weekly meetings for the preparation of minutes which are distributed and reviewed within the week

4. Schedules, re-schedules and book appointments of the COO. Ensures a clear flow of the COO's appointments' calendar, and reminds him of commitments.

QUALIFICATIONS:

•     Candidate must possess at least a Bachelor's/College Degree, Business Studies/Administration/Management or equivalent.
•     At least 1 year of working experience in the related field is required for this position.
•     Applicants must be willing to work in Makati City.
•     Female, not more than 28 years old
•     Full Time position available

Job Location:  Makati

Required education:  Bachelor's

Required experience:  Secretarial: 1 year

Required language:  English / Tagalog

For more information visit Indeed

Job Opening General Clerk / Office Staff

BEGIN YOUR CAREER HERE AT SFI!
WE ARE IN NEED OF OFFICE STAFF TO START ASAP!
JOB DESCRIPTION:

• Answer and transfer telephone calls or take messages
• Sort and deliver incoming mail and send outgoing mail
• Schedule appointments and receive customers or visitors
• Provide general information to staff, clients, or the public
• Type, format, or edit routine memos or other reports
• Copy, file, and update paper and electronic documents
• Prepare and process bills and other office documents
• Collect information and perform data entry

QUALIFICATIONS:

• Must be a BS BA graduate or any business related course
• Willing to work in Makati
• Experience is an advantage

For interested candidates, please bring 2 updated resumes and a 2x2 picture at Servicio Filipino Corporate Center, 105 West Avenue, Quezon City.For inquiries, please look for ELY.Contact Numbers: (02) 371-8000 local 143/09754893646
Job Type: Full-time
Job Location:

• Makati

Required education:

• Bachelor's

Job Source Indeed

Job Opening Technical Recruiter

Job Wanted:  Technical Recruiter
Company: Stefanini


The Technical Recruiter, reporting to the Team Lead and Manager, provides phone and email contact support to potential Stefanini’s staffing candidates in order to maintain a continuous flow of qualified candidates.
Job Responsibilities:

• Conduct an end to end cycle of recruitment from opening to closing of candidate’s application not limited to searching, calling, qualifying, negotiating, job offer and placement.
• Provide recruiting expertise services to support the business needs of respective clients and make a difference in people’s lives by putting them to work in the right industry that matches their qualifications.
• Will work with any clients’ requisition not limited to IT Positions, Management, Finance, Marketing, Engineering and other Professional skilled positions
• Utilize proactive recruiting techniques and develop industry contacts to hire qualified and talented individuals who not only exhibit the technical skills needed to be a successful contributor but who also mirror our client’s culture and brand.
• Work as a team to meet common and individual goals.
• Provide on-going mentorship to less senior staff members on industry’s best practices in Internet research, sourcing, and candidates’ qualification. Successfully execute recruitment strategies and help brainstorm new recruiting techniques.
• Creatively recruit by developing strategic relationships and a solid network of IT Professionals in the industry.
• Market and sell Stefanini’s innovative recruiting ethics and values.

Skills, Licenses, Knowledge, Education and Training Requirements:

• Exceptional phone and telecommunication skills
• Call Center or Inside Sales background
• Ability to handle heavy outbound and inbound call volume
• Exceptional writing skills
• Proficiency with the Internet required
• A dedicated team player, goal oriented
• Has an aggressive career expectations to move to another level
• Computer skills and solid understanding of Microsoft Office applications (Word, Excel, Outlook, etc.)
• A technical background is a strong advantage.

Additional Notes:
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Job Type: Full-time
Job Location:

• Makati

Required education:

• Bachelor's

Required experience:

• Recruitment: 5 years
• Sourcing: 5 years

Click here for more info: Indeed.com

Job Opening: Web Graphic Designer

Job Description

Responsibility:
Design websites (primarily Wordpress), advertising ads (digital, print), social graphics, and marketing collaterals (whitepapers, infographics, PPTs, etc.) across many industries.

Qualifications:
· Design portfolio (web and print)
· At least three years of graphic design experience
· Experience with Adobe Creative Suite, Dropbox, Google apps, WordPress, CSS, HTML5, and other Linux-based content management systems
· Skills in creative design and project management
· Good communication skills
· Loves to work on several projects at the same time
· Willing to work on a 5PM-2AM schedule

Company:  MicroSourcing
Ground Floor TwoE-Com Center, Mall of Asia Complex, Pasay City, Metro Manila
Telephone No. 437-1000

Source: Jobstreet

Job Openings: Web Designer

Job Position:  Web Designer

COSMOTECH PHILS., INC. - Makati

• Design and develop web application that specializes on the front-end or user interface aspect
• Collaborate with the lead developers, testers and project managers during the design and development phase

Bachelor’s Degree
Arts, Design, Creative Multimedia, IT, Computer Science

Skills Required:
CSS/Javascript, JQUERY/JAVA, ASP.NET, MVC 4
Knowledge in testing tools used in testing web UI/application
Knowledge in cross-browser/platform issues and code solutions
Knowledge in using different frameworks such as Bootstrap, AJAX, AngularJS and others

For more information visit: Indeed

Jobs in Makati: Inbound Customer Service Representative (01ACQ)

You love to build value for your clients and are personally driven to succeed.  Join our team of motivated Inbound Sales Representatives.

If are ready to demonstrate …

· Ability to upgrade client experiences
· Customer-service orientation
- Outgoing nature
· Passion and motivation

… then, APPLY TODAY!

Being a TeleTech Inbound Sales Representative II can be an exciting, fast-paced career where you can go as far as your ambitions will take you.  TeleTech is looking for people who LOVE making customers happy and being rewarded for personal success.  We are a company filled with high energy people with a willingness to put the customer's needs first.


In this position, you will have the chance to build customize, value-added service for customers of Fortune 500 brands.  You'll be assigned to an account and have full training on the product or service applicable to the customers that you are supporting.  You will accept inbound, sales-ready customer calls and communications and fulfill those needs quickly and efficiently.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you!  In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily.  It's people just like YOU that make TeleTech a great place to work.

What we offer:

And here's the important stuff…  TeleTech provides our associates with:


·         Competitive salary + bonuses
·         Advancement and Career Opportunities
·         Medical and Dental Insurance Programs
·         Tuition Reimbursement & retirement planning
·         Paid Vacation Time
·         Discounts at many major retailers & restaurants


What we're looking for:

Motivation, Passion, Integrity.  Those are just some of the attributes valued at TeleTech.  Of course, there are some other requirements too.  These include:

·         2 years + sales experience
·         Experience setting goals and closing sales
·         Outstanding telephone and customer service etiquette skills
·         Proven ability handling difficult situations over the phone and in person
·         Exceptional verbal communication skills
·         Ability and desire to excel in a fast-paced, call center environment.
-         One year or more post secondary education or 2 years equivalent work experience

Are you ready to accept the challenge?  Because TeleTech is ready for YOU!

For more information on the world of opportunities that await you at TeleTech visit our career website at TeleTechJobs.