Local Job Opening: Customer Service Representative

Customer Service Representative

 
Ofinity Global - Manila
PHP 16,000 a month

 

Calling all jobseekers.  OFINITY GLOBAL is looking for savvy people for one of our top client.

Customer Service (Completed 2nd Year College)
Provide customer service by answering queries and providing assistance to customers over the phone. Provides also technical support, and during the call, the agent will have to up sell and analyze customer information to report to management.

QUALIFICATIONS:

• At least 18 years old.
• Good command of English communication skills (both written and verbal).
• Completed 2 years of a 4 year course (w/no back subjects).
• No work experience needed.
• Must be willing to work in Mandaluyong Site

Type: Full-Time/Part Time
Salary Range: 16000 to 21000 PHP package.
Package Details: HMO with free 2 dependents, w/in 30 days upon hiring. (has at least 6 months call center experience); w/in 6 months. (has less than 6 months call center experience); Life Insurance coverage. (1st day of employment); Has SL, VL, EL. (5 days of SL can be converted to cash)
Job Type: Full-time
Salary: Php16,000.00 /month
Job Location:

• Manila

Required education:

• High school or equivalent

Required experience:

• Customer Service: 1 year

Click here for more information.

Job Opening: Customer Care Representative

PhilhealthCare is in need of CUSTOMER CARE REPRESENTATIVE

Minimum Qualifications:

•     Graduate of BS Nursing;
•     With pleasing personality;
•     Good communication and presentation skills;
•     Accomodating and willin to deal with different people.

Job Description
The successful candidate wil be tasked to do the following;

•     Endorsement for Add/delete & monitoring of other deliverables
•     LOA issuance
•     Card distributions
•     Case/availment endorsements
•     Benefit & provider inquiry
•     Frontline for cases/concerns
•     Coordination for VIP access/availments
•     Clinic monitoring report submitted to Medical Account Officer every week

About PhilhealthCare, Inc.

PhilhealthCare, Inc., one of Philippines' top 1,000 corporations, is a healthcare service provider which provides clients access to quality and affordable healthcare services for their preventive and curative needs through its wide range of product lines.
PhilCare's winning combination is its financial strength and more than 33 years of technical expertise to back-up its commitment to deliver personalized quality customer care.
PhilCare is a member of Philippines First Group of Companies spearheaded by the Philippines First Insurance Company (PFIC), the first Filipino domestic non-life insurance company (established in 1906). PFIC's solid financial footing and vast experience from its more than one hundred years of existence make it one of the country's leading non-life insurance companies.

PhilhealthCare, Inc.

http://www.philcare.com.ph

4F STI Holdings Center 6764 Ayala Ave. Makati City, Makati, Philippines

Source:  Kalibrr

Local Job Opening: Sales Representatives / Customer Service Representatives

Sales Representatives in Alabang for Cable Account.

Telesys BPO - Muntinlupa, Metro Manila

Telesys Business Process Outsourcing, a Philippines-based customer contact management provider, offers professional and cost-effective contact center solutions for every business type.We provide a wide array of enterprise services for a variety of high-profile international companies in the field of telecommunications, medical and general services.We create business process outsourcing solutions tailor-fit to all of your business needs. We offer tried and tested solutions that meet and exceed the demands of a constantly evolving market. Our handpicked team of professionals deliver services to the United States, Europe, Canada, and Australia.

Customer Service Representatives/CSRs/Call Center Agents Needed in ALABANG! Apply Now!

 Job Description:

• Completes, processes and provides applicable files and records.
• Dealing with all calls politely, courteously, professionally & assertively
• Using mediation and influencing skillsets to contend with objections and gain the customers’ buy-in
• Communicating relevant expertise to internal and external clients and sharing understanding with colleagues

Qualifications:

• Candidates should have a Bachelor’s Degree or attended/completed at least 2nd year College of any course or should have completed 2 years of a Vocational Program (High School graduates can also apply and may be considered for selected customer service accounts)
• Should be able to confidently communicate in English
• Must possess excellent customer service and problem solving skills
• Positive, driven, and should be a team-player

Interested? You may also walk-in our recruitment office with a valid ID and two copies of your resume Mondays thru Fridays between 10:00 AM to 3:00 PM at 5th floor of Sycamore Centre, Alabang-Zapote Road, Alabang, Muntinlupa (across Honda Cars Alabang). Please look for ARYA when you get here. Apply now! We are MASS HIRING!

 

Click here for more info. 

 

Job Opening: Travel Agency Coordinator / Ticketing Officer

Travel Agency Coordinator/Ticketing Officer | BPO AIRLINE ACCOUNT!
Orbit Teleservices - Cubao

 

A customer service representative , or CSR , (also customer service associate or call center representative ) is a generic job title in the BPO industry. Call Center Agents interact with customers to provide answers to inquiries involving a company's product or services.

Travel Agency Coordinator/Ticketing Officer/Tour Guides FOR AIRLINE ACCOUNT!
Orbit Teleservices is an advanced Business Process Outsourcing company providing high-quality yet cost-effective customer management and business process solutions. Using the latest technology paired with our highly professional staff, we can ensure that we will have your business covered in all important aspects.Our expertise covers a wide array of industries ranging from:

• Technical Support
• Product and Consumer Support
• Travel Reservations
• Healthcare
• Financial Services

We achieve stability in our organization by treating our employees the same way we treat our valued clients, with utmost care. Get in touch with us today. Let’s discuss how we can help you. Contact us at 0920.6581.572 or email us at ellie(dot)gerardo(at)orbit-teleservices.com to learn more. Please see our qualifications below:

Qualifications:

• Candidate must hold a Bachelor’s Degree in any field or at least reached 2nd year in College
• Must be at least 18 years old
• Candidate must have excellent English communication skills
• Candidates with call center experience are preferred but not required

Apply Now and get hired today! Visit us in Diamond Arcade Building just at the Ground Floor of Cubao LRT 2 Station North Entrance along Aurora Boulevard, Cubao, Quezon City! Our building is just across Gateway Mall along Aurora Boulevard beside Family Mart. Please send us a message so we can schedule you for an interview and assist you on your way here. See you : )

Job Type: Full-time
Salary: Php25,000.00 /month
Required education:

• Diploma

Required language:

• English

Click here to apply.

Local Job Opening: Logistics Specialist—Hospital Customer Service

 Logistics Specialist—Hospital Customer Service


Job Description
Requisition ID: 1600100283W

Caring for the world, one person at a time... inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

With $71.3 billion in 2013 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices and diagnostics markets. The more than 250 Johnson & Johnson operating companies employ approximately 127,000 people in 60 countries throughout the world. Our worldwide headquarters is in New Brunswick, New Jersey, USA.


Johnson & Johnson has consistently received awards from prestigious organizations. Most recent recognitions include 2nd Rank in Barron's list of World's Most Respected Companies in 2010 and 4th Rank in Fortune's list of World's Most Admired Companies in 2010. (For more information, please visit www.jnj.com)

Logistics Specialist-Customer Service, Hospital Channel

One J&J Philippines, In-country Supply Chain


SCOPE OF THE ROLE AND BASIC PURPOSE

Reporting to the Hospital Logistics Officer, the role will support in meeting sales forecasts and increasing profit by striving for superior customer service. Job scope includes management of order to cash transactions and ensure compliant revenue recognition by working closely with the distributor. Job scope includes close coordination with Logistics Specialist – Hospital W&D and distributor to ensure efficient, compliant and best in class distribution, warehousing and logistics of hospital channel products.


PRINCIPAL DUTIES & RESPONSIBILITES

1. Point person on all invoicing related matters for Hospital Channel

2. Work closely with Finance and/or IT on the regular sales update per franchise to the local organization

3. Ensures system to system reconciliation of transactions and end of month inventory with 4PL

4. Ensures Order to Cash process compliance with SOX guidelines

5. Manages sales cut-off activities to meet company objectives

6. Provides inputs in Hospital Customer Connect Initiatives to achieve / improve the CTS

7. Ensures system support to drive order to cash efficiencies for total company

8. Review of backorder report to ensure backorders are valid

9. Works closely with Logistics Specialist W&D, Logistics Officer, Finance and Distributor on the regular destruction requirements and due diligence execution

10. Updates Sample Plan card monitoring and coordinates discrepancy with ZPC

11. Reviews and validates related distributor charges to ensure accuracy

12. Ensure Customer Service activities are aligned with the total Supply Chain strategies

13. Developing, implementing and administering systems, procedures, and processes, and providing effective warehousing & transportation services to meet customer service levels, revenue objectives, and compliance regulations while minimizing risk and overall costs.

14. Adherence and compliance to the Johnson & Johnson Credo as member and representative of the Johnson & Johnson Family of Companies, Foreign Corrupt Practices Act (FCPA), Healthcare Business Integrity Guide (HCBI), internal controls and Supply Chain policies, including ensuring third party service providers, vendors and sales intermediaries (4PLs) are compliant with FCPA and HCBI.

Qualifications

KNOWLEDGE/SKILLS/ABILITIES/BEHAVIORAL REQUIREMENTS

Bachelor’s degree or equivalent; Thorough understanding of Customer Service and Logistics Operations for pharmaceuticals in the Philippines; Understanding and expertise on SAP modules, especially on sales & inventory module; A good grasp of the operational side of distribution and pharmaceutical industry; Good and clear communication skills, team player, ability to innovate and do things differently, hardworking, willing to learn, ready to handle challenging responsibilities, works well under pressure, agile and dedicated.

Primary Location:  Philippines-National Capital-Manila
Organization:  Johnson & Johnson (Philippines) Inc. (8385)
Job Function:  Customer Service

Click here to apply for the job

Job Opening: Customer Service Representative

Job Opening in Pasig

Customer Service Representative

Food Panda Philippines, Inc. - Pasig

Responsibilities:

•     Receive inbound calls regarding FOODPANDA
•     Answer all queries concerning FOODPANDA and its delivery services
•     Checking the correctness of all orders and contact the customer for confirmation
•     Submit all correct orders to the targeted restaurants
•     Document all calls using the Call Tracking System
•     Answer emails and monitor responses so the customers are replied to in a timely fashion
•     Have excellent knowledge of FOODPANDA and its operational procedures
•     Provide quality customer service on every call
•     Communicate clearly and effectively with participants
•     Have good grammar and effective writing communication in English
•     Promote good listening skills
•     Manage length of calls
•     Recognizing and managing assertive customer calls
•     Promote teamwork and call center success
•     Practice effective telephone techniques
•     Organize and prioritize duties
•     Listen to and critique recorded conversations for purposes of improving customer service skills

Qualifications:

•     Completed at least 2nd year in college
•     Above average English and Filipino communication skills (both oral and written).
•     Highly proficient in MS Word, Power Point and Excel
•     Dependable with proficient attention to detail
•     Must be flexible with the ability to adapt to changes quickly and think conceptually.
•     Courteous with strong customer service orientation
•     Excellent listening and responding skills
•     willing to work in Pearl Drive, Ortigas Center Pasig city

Required experience: 
    Customer Service Representative: 1 year

Visit Indeed website for more information.

Jobs in Makati: Inbound Customer Service Representative (01ACQ)

You love to build value for your clients and are personally driven to succeed.  Join our team of motivated Inbound Sales Representatives.

If are ready to demonstrate …

· Ability to upgrade client experiences
· Customer-service orientation
- Outgoing nature
· Passion and motivation

… then, APPLY TODAY!

Being a TeleTech Inbound Sales Representative II can be an exciting, fast-paced career where you can go as far as your ambitions will take you.  TeleTech is looking for people who LOVE making customers happy and being rewarded for personal success.  We are a company filled with high energy people with a willingness to put the customer's needs first.


In this position, you will have the chance to build customize, value-added service for customers of Fortune 500 brands.  You'll be assigned to an account and have full training on the product or service applicable to the customers that you are supporting.  You will accept inbound, sales-ready customer calls and communications and fulfill those needs quickly and efficiently.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you!  In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily.  It's people just like YOU that make TeleTech a great place to work.

What we offer:

And here's the important stuff…  TeleTech provides our associates with:


·         Competitive salary + bonuses
·         Advancement and Career Opportunities
·         Medical and Dental Insurance Programs
·         Tuition Reimbursement & retirement planning
·         Paid Vacation Time
·         Discounts at many major retailers & restaurants


What we're looking for:

Motivation, Passion, Integrity.  Those are just some of the attributes valued at TeleTech.  Of course, there are some other requirements too.  These include:

·         2 years + sales experience
·         Experience setting goals and closing sales
·         Outstanding telephone and customer service etiquette skills
·         Proven ability handling difficult situations over the phone and in person
·         Exceptional verbal communication skills
·         Ability and desire to excel in a fast-paced, call center environment.
-         One year or more post secondary education or 2 years equivalent work experience

Are you ready to accept the challenge?  Because TeleTech is ready for YOU!

For more information on the world of opportunities that await you at TeleTech visit our career website at TeleTechJobs.