Desktop Services Technician - Manila - 125385
Description
The basic purpose of the Desktop Services Technician is to provide direct technical support to computer system users; Answer complex and difficult to resolve computer problems for clients; Provide assistance concerning the use of computer hardware and software, including printing, VPN connectivity, electronic mail and operating systems. Including desk side support and training for end users.
Qualifications
- 6 years in PC hardware/software installation and support
- Advanced knowledge of Microsoft Windows operating systems, PC hardware and desktop application products.
- The ability to communicate information and ideas so others will understand.
- Ability to troubleshoot and resolve issues on a desktop platform.
- Strong customer service communication skills.
- Must be able to multi task and pay close attention to detail.
- Excellent English skills, both verbal and written.
- Candidates must be ready to work in rotational shifts providing 24/5 support
Organization - Information Technology
Primary Location - Asia Pacific-Philippines-Manila-Manila
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