Company: ALSGRO INDUSTRIAL AND DEVELOPMENT CORPORATION
- Location: Muntinlupa
- Job Description Overview
- The sales and marketing coordinator provides high-level support to the salespeople by providing a wide range of administrative support, coordination, handling information requests, coordinating sales and marketing events, scheduling meetings, assisting in sales presentations, processing sales and interment transactions. The sales and marketing coordinator acts as the primary point of contact of all Centennial Garden salespeople.
- Essential Duties and Responsibilities:
- Accepts and processes sales
- Ensures that the BAF is properly accomplished
- Ensures that all sales forms that have to be accomplished are timely submitted to the office (RA, MOA, Deed of Undertaking)
- Checks the availability of the lot sold
- Verifies Prospect’s Appointment slip file with client’s information
- Checks legitimacy of sales agent
- Attaches commission slip and indicates up-line managers
- Updates the general customer’s file
- Forwards to sales and marketing officer for signature
- Updates general map and sales maps.
- Tags the general map using color-coded pins
- Marks the sales map
- Encodes the Buyer’s Application Form (BAF) details in the system.
- Encodes the details indicated on the BAF
- Creates new contract
- Attaches corresponding routing slip and forwards to the Department Head for approval
- Receives and validates Prospect’s Appointment Slips (PAS)
- Accepts and evaluates Accreditation form
- Ensures that the Accre form is properly accomplished
- Verifies master file to rule out possible re-recruitment and validates official recruiter
- Confers with the new recruit and registers his name for the Basic Sales Training
- Encodes the Accreditation Form details in the spread sheet
- Encodes the details indicated on the Accreditation form
- Tags the corresponding Agency and the registered recruiter of the new recruit
- Forwards to the Sales and Marketing officer for notation
- Files theAccre Form according to Agency
- Provides the SVDs a listing of the new recruits and furnishes them the corresponding yellow copy of the Accre
- Responds to queries of clients and sales members (phone-ins and walk-ins).
- Receives requests to hold lots and checks availability
- Gives details regarding pricing and promo details
- Advises concerned parties regarding transaction requirements
- Explains policies, procedures, and implementing guidelines
- Issues the needed sales forms to all sales members
- Prepares Purchase Agreement
- Prepares PA based on established payment requirements. Types the details making use of the BAF and the program as reference
- Prepares transmittal form and endorses the same to the messenger for proper distribution
- Accepts signed PAs and updates Sales - PA file
- Forwards the signed PAs to the Sales and Marketing officer for review prior to Sales and Marketing Head’s signature
- Records the PA (logbook), updates the PA program, and forwards the accomplished PA to the Credit and Collection Department
- Sends out letter to clients, particularly, to confirm signature on the PA which is inconsistent with the signature reflected on the Buyer’s Application Form
- Accepts interment transactions
- Conducts interview with the client or authorized representative
- Checks all lots / inventories owned by the client and validates ownership. Presents to the clients and ensures the specific lot to be used for a particular interment.
- Discusses the needed requirements
- Assists the client or authorized representative as regards the choice of epitaph, marker lay-out, and other logistics
- Prepares the Interment Information Sheet
- Prepares memo to the Engineering Department and Cashier Department as regards the interment requirements
- Updates the interment boardand the music guide.
- Advises the Sales Agency Head of the scheduled interment and encourages the concerned party to extend customer service
- Prepares the interment requirements monitoring sheet. Monitors submission of all requirements and makes the necessary follow-up
- Forwards all the documents to the Sales and Marketing Head for approval
- Submits all the documents to the Credit and Collection Department
- Encodes interment transaction details in the Interment History spread sheet and updates interment statistics.
- Assists interments by acting as event coordinator. Event program template will be provided by the Sales and Marketing Head and changes can be adopted depending on the requirements of the client. Such should be coursed to the Sales and Marketing Head for approval.
- Updates the Sales Bulletin Board with the on-going promos, schedules of meetings, sales activities, and other announcements.
- Assists the sales and marketing office and sales and marketing head in all sales events and activities. Roles and assignments will be provided in each event as each event has different logistical requirements.
- Entertains queries as regards Alsgro and coordinates with its personnel.
- Ensures the attainment of ticket sales for the Grad Sales Assemblies.
- Performs other tasks that maybe assigned by the supervisor and the department head in a timely and appropriate manner.
Skills and Knowledge Required:
- Highly skilled in providing prompt and friendly customer service
- High level of accuracy and attention to detail
- Must have strong communication skills and knowledge of proper phone etiquette.
- In-depth knowledge of operating a cellphone, phone, and computer
- Must have the ability to work in an environment of constant change.
- Must exhibit strong multi-tasking abilities.
- Able to maintain a clean and presentable work area
- Must have a positive attitude
- Able to maintain diplomacy and tact especially when dealing with clients and agents
Education Qualification
Bachelor’s degree/Associate Graduate (Marketing major is preferred)
Experience Required
Experience of at least two years as Sales or Marketing associate is preferred
Real Estate experience is a plus
Job Type: Contract
Required education: Bachelor's
Required experience: Driving: 1 year
Required language: Tagalog and English
Required license or certification: Driver's License
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